Shipping policy

Our Shipping & Delivery services are available Australia wide and offer both standard shipping and express shipping if you’re in a hurry. Shipping options may vary depending on the destination. Calculate shipping time and costs on the cart or during the checkout.

All orders are sent via registered post using Australia Post. All orders are shipped from Brisbane, QLD, Australia. All packages are sent with a tracking number and will be sent to you once your order is fulfilled.

 

DELIVERY

Australia Wide Delivery:
Standard Shipping
$9.95
Express Shipping
$14.95
Orders over $100
Free


TIMEFRAMES

All orders will be dispatched within 24-48 hours.

Standard shipping delivery timeframe is estimated between 7-10 business days.

Express shipping delivery timeframe is estimated between 1-4 business days and in some cases up to 6 business days for regional and remote areas.

CLICK & COLLECT 

Click & collect is available from our location, which is located at 11 Timbury Street Mango Hill, 4509


Pick up times are typically Monday to Friday 10am - 2pm, or via appointment. Weekend pick up can be organised in advance.

You will receive an email notifying you of when your order will be ready for collection.  Bring your confirmation email when you come to collect your order.

SHIPPING MISHAPS

If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undelivered by Australia Post, we will be in touch with you to discuss options. We may pass on the cost of another delivery charge in order to send it again.