Shipping & Delivery

Our Shipping & Delivery services are available Australia wide and offer both standard shipping and express shipping if you’re in a hurry. Shipping options may vary depending on the destination. Calculate shipping time and costs on the cart or during checkout.

All orders are sent via registered post using Australia Post. All orders are shipped from Brisbane, QLD, Australia. All packages are sent with a tracking number and will be sent to you once your order is fulfilled.

*Change Pads are shipped directly from the supplier 3 Little Crowns, from Cairns QLD and incur a bulky product fee and are unable to be express shipped. If other items are purchased with a change pad they will be shipped separately. 

 

Delivery

Australia Wide Delivery:
Standard Shipping
$9.95
Express Shipping (excludes bulky products)
$14.95
Orders over $100 (excludes bulky products)
Free
Bulky Product fee               $15

Timeframes

All orders will be dispatched within 24-48 hours.

Standard shipping delivery timeframe is estimated between 7-10 business days.

Express shipping delivery timeframe is estimated between 1-4 business days and in some cases up to 6 business days for regional and remote areas.

COVID-19

In light of the current COVID-19 situation, we are working hard to minimise delays in delivering. While we are able to accept orders on our website, some shipments may be delayed from time to time due to circumstances beyond our control such as state and/or territories lockdowns.

We’re doing everything we can to keep things moving and we appreciate your patience and understanding in this matter.

Shipping Mishaps

If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undelivered by Australia Post, we will be in touch with you to discuss options. We may pass on the cost of another delivery charge in order to send it again.